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support

Need a hand?

Most things below fix themselves in under a minute. If they don’t, email the developer directly — a real person reads every message.

A recipe didn’t import from a link

Some sites change their markup often enough that MiSousChef can’t reliably read a recipe off the page, or block automated requests outright. A few things to try:

Recipes aren’t syncing between devices

Recipe sync rides on your personal iCloud account, so it depends on both devices agreeing on who you are:

If iCloud is ever unavailable, MiSousChef falls back to storing recipes on that device only, and the app keeps working normally — you just won’t see those recipes elsewhere until iCloud reconnects.

Restoring a purchase on a new device

The MiSousChef unlock is a one-time Apple In-App Purchase tied to your Apple ID, not a MiSousChef account, so there’s nothing to log into. On the new device, look for a restore option within the app’s Preferences screen. Apple verifies it against the Apple ID you’re signed into on that device and unlocks the app — no charge, no waiting.

Get in touch

For anything not covered above — a bug, a broken import on a specific site, or just a question — email the developer directly:

[email protected]

It helps to include your app version (Preferences → About), the device and iOS/iPadOS version you’re on, and, if it’s an import problem, the link or a screenshot of what happened.